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How to Include E-mail Headers

E-mail headers help law enforcement officials and Internet Service Providers track where an unwanted message originated. Whenever reporting spam, always include the header information. View the video tutorials below to learn how to include this information:

Eudora version 6.x - This video is for all users of the 6.x versions of Eudora. The video shows the Windows version, but the Macintosh interface is very similar.

Eudora version 5.x - This video is for all users of the 5.x versions of Eudora. The video shows the Windows version, but the Macintosh interface is very similar.

Outlook Express for Windows - This video is for users of Microsoft Outlook Express, which is shipped with Microsoft Windows. A different e-mail client, "Outlook," is available with the Microsoft Office suite.

Entourage for the Macintosh - This video is for users of Entourage on the Macintosh operating system 9.

Most e-mail clients have e-mail filters built-in to the application. The video tutorials below show you how to activate the filters in some popular e-mail clients:

Eudora for the PC: Th is video tutorial shows you how to create filter rules that can eliminate unwanted e-mail.

Outlook Express: This video tutorial shows you how to activate the junk mail filter for the Outlook Express e-mail client. This filter uses known criteria to classify messages you receive.

Entourage for the Macintosh: This video tutorial shows you how to activate the junk mail filter for the Entourage e-mail client. This filter uses known criteria to classify messages you receive.

American Online 8: These video tutorials show you how to filter e-mail while using AOL 8. There are several different options available to AOL 8 subscribers.

Hotmail: This video tutorial shows you how to activate the junk mail filter in Hotmail. The filter will examine incoming messages and send unwanted emails directly to your Junk Mail folder.

A firewall is a software program or piece of hardware that prevents unauthorized Internet traffic from entering or leaving your computer. A firewall helps make you invisible on the Internet and blocks all communications from unauthorized sources. The best way to ensure protection is to use both a firewall and anti-virus software. Some operating systems have built-in firewalls. The video tutorials below show you how to activate the firewalls built into Windows and Macintosh OS X:

Enable the built-in firewall in Windows XP: This video tutorial shows you how to enable the firewall option built into the Microsoft XP operating system. This option is available only if you have this operating system version.

Start the built-in firewall in Mac OS X (version 10.2 or above): This video tutorial shows you how to start the built-in firewall of the Macintosh OS X operating system. This option is available only to users of the Macintosh OS X operating system version 10.2 or later

How and Why Should I Erase Local Traces of My Web Travels?

Firefox Version 1

Internet Explorer Version 6 and Version 5

America Online Version 8 , Version 6 & 7 and Version 5

Netscape Navigator Version 7.0 , Version 6.0 and Version 4.5

Opera Version 6.05 , Version 6 and Version 5.01

Safari Version 1